Our focus is to do our part to help stop the spread of COVID-19 and protect our staff, families, customers and community. We are doing our best to process and deliver orders as quickly as possible. Please note that our order, sales, and administration desks are reachable via email, online and phone. We are using contactless pick up and payment options to reduce face to face contact. If you do encounter our staff or approach our loading dock please wear a mask.
If you need to speak to our sales staff in person please email our order desk to book an appointment. We appreciate your patience as we are working through renovations, safety protocols and internal improvements. We are responding as quickly as possible to all inquiries and hope to safely re-open our doors soon.
Our showroom upgrades are moving forward and we are eager to have it complete, it is still currently closed but we will update you as things progress. If you need to see product or access technical information please visit our website www.kipco.ca.
Please read below so you are aware of how we are temporarily operating and any changes to the services we offer. Contact us if you need further information.
Please wear a mask and social distance when arriving for pick up. This will ensure you and our staff stay as safe as possible and we can continue to offer pick-up and delivery service.
Placing an order
Place your orders through contact form and you will receive confirmation that your order was received. A follow up will discuss timing and availability.
Once order is confirmed changes will be considered a new order and are subject to current processing time. This helps ensure all orders placed keep their confirmed time.
Return authorization must be confirmed before return or exchange of any product.
Credit card over the phone for contactless curbside pick up – pre-orders only.
For E-Transfer please contact us for the e-mail address.
Let us know of other payment requests at time of order.
Contactless pick up
Pre-ordered items are confirmed in stock and left outside with attached paperwork for pick up during schedule time slot.
Please let us know when delivery is required at time of order.
Social distance and wear a mask – we want to see you all back when we can safely do so.